BackRefund Policy
At YB Advisors Ltd., we strive to deliver high-quality financial and advisory services tailored to your business needs. This Refund Policy outlines our position regarding refunds and situations where exceptions may apply.
1. No Refunds After Service Commencement
Once services have commenced, no refunds will be issued. By approving our service proposal, accepting the offer, and paying the invoice, you acknowledge and agree that the refund is not applicable.
2. Refund Exceptions
Refunds are possible only in the following cases:
- Technical Errors: If a payment is processed incorrectly due to a technical issue.
- Human Errors: If an overpayment, double payment, or duplicate invoice payment occurs.
- Other Exceptional Cases: Refunds may be considered case-by-case for similar errors not attributable to the client.
In such cases, please get in touch with us immediately, and we will process your refund promptly after verifying the issue.
3. Dissatisfaction with Services
If you are dissatisfied with our services or feel the results do not meet your expectations, we encourage you to contact us directly. Our team is committed to understanding your concerns and optimizing our performance to meet your needs.
Please note that dissatisfaction with the delivered service is not grounds for a refund. Instead, we view such situations as opportunities for dialogue and improvement, ensuring the outcome aligns with your goals.
4. Contact Information
For any inquiries or refund-related issues, please get in touch with us at:
- Email: [email protected]
- Website: www.ybadvisors.li
We appreciate your understanding and value your partnership with YB Advisors Ltd. Our goal is to provide solutions that meet your business objectives while maintaining transparency and professionalism.
